Privacy Policy

1. Introduction

Welcome to AI Chat by HyndSyte. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI chat application.

By using AI Chat by HyndSyte, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username, email address, and password when you create an account
• Chat Messages: Messages you send to AI providers and other users
• Conversation History: Chat sessions and conversations you participate in
• Settings: User preferences, theme choices, and configuration settings
• Files: Documents or images you upload for AI analysis

2.2 Automatically Collected Information

• Usage Data: How you interact with our app, features used, and session duration
• Device Information: Device type, operating system, and browser information
• Technical Data: IP address, browser type, and access times
• Performance Data: App performance, crash reports, and error logs

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI chat services
• Process and deliver your messages to AI providers
• Enable collaboration features and group chat functionality
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Ensure the security and integrity of our platform
• Comply with legal obligations

4. Data Storage and Retention

4.1 Local Storage

Your conversations and user data are primarily stored locally on your device for optimal performance and privacy. This local storage is encrypted and accessible only to you.

4.2 Cloud Storage

When you enable cloud sync, your data is encrypted and stored securely on our servers. You maintain full control over this data and can delete it at any time.

4.3 Data Retention Period

• Active Accounts: Data is retained as long as your account remains active
• Deleted Conversations: Permanently deleted within 24 hours
• Closed Accounts: All data permanently deleted within 30 days
• Inactive Accounts: Data deleted after 2 years of inactivity

5. Third-Party AI Providers

5.1 AI Provider Integration

We integrate with multiple AI providers including OpenAI, Anthropic, Google, and others. When you send messages to these providers:

• Messages are transmitted securely to the selected AI provider
• Each provider has its own privacy policy and data usage practices
• Some providers may use conversations to improve their AI models
• We do not control these third-party practices

5.2 Provider Transparency

We clearly indicate which AI provider is processing each message and provide links to their privacy policies. You can choose which providers to use based on your privacy preferences.

5.3 Your Choices

To minimize data exposure to third-party providers:

• Choose providers with privacy-friendly policies
• Avoid sharing sensitive personal information in chats
• Use local AI models when available
• Delete conversations after use

6. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share your information in the following circumstances:

6.1 AI Providers

• Messages you send to AI are transmitted to the selected provider
• This is necessary for the service to function
• We only transmit the minimum data required for the AI response

6.2 Service Providers

• Cloud hosting services for data storage
• Analytics services for improving our app
• Security services for protecting our platform
• All providers are carefully vetted for security and privacy

6.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, but we will challenge such requests when appropriate.

7. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication systems
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Enterprise-grade security infrastructure
• Data Minimization: We collect only the minimum data necessary

8. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Transfer your data to another service
• Objection: Object to certain uses of your data
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected]

9. Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential Cookies: Required for the app to function
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Help protect your account
• No Marketing Cookies: We do not use tracking for advertising

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard Contractual Clauses
• Adequacy decisions where applicable
• Compliance with GDPR and other privacy regulations

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

For users aged 13-17, we recommend parental supervision and offer child account features with enhanced privacy controls.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy in our app
• Sending email notifications for significant changes
• Displaying prominent notices in the app

Your continued use of the service after any changes constitutes acceptance of the updated policy.

13. Contact Information

14. Specific Commitments